azurebet's Privacy Policy

This privacy policy applies to all services, websites, and mobile applications on the azurebet platform. The terms of this policy take effect as soon as you register, log in, make a deposit, or use any service on azurebet.

We treat the privacy of users in Bangladesh as a top priority. Before collecting or using your personal information, we always follow the guidelines set out in this policy. Alongside reading this policy, reading azurebet's Terms and Conditions will give you a complete understanding of the platform's usage guidelines.

azurebet collects information in two main ways — what you provide directly, and what is collected automatically while you use the platform.

2.1 Information Provided by the User

The following information is collected during registration and account management:

• Full name and date of birth
• Mobile number and email address
• Payment method details (bKash, Nagad, Rocket, or Upay account number)
• Documents required for identity verification (where applicable)
• Information provided when contacting the support team

2.2 Automatically Collected Information

When you use azurebet, the following information is recorded automatically:

• Device and browser type, operating system
• IP address and approximate location
• Time of site access, session duration, and pages visited
• Behavioural data collected through cookies and similar tracking technologies
• Betting and gaming activity logs

Collected information is used only for specific purposes. azurebet does not sell your information to third parties under any circumstances.

• Account management: Confirming registration, verifying identity, and maintaining account security.
• Processing financial transactions: Completing deposits and withdrawals successfully.
• Service improvement: Analysing platform performance and usability to make further improvements.
• Customer support: Resolving your questions and issues via live chat or email.
• Fraud prevention: Detecting suspicious activity and ensuring the security of the platform.
• Responsible gaming: Monitoring user behaviour to identify problematic gaming patterns and provide necessary support.
• Marketing communications: Sending relevant promotional information where you have given your consent.

azurebet uses industry-standard security technology to keep your information safe. All data transmission is carried out through SSL (Secure Socket Layer) encryption, which means your payment details or personal information cannot be accessed by any unauthorised party.

4.1 Data Retention Period

Your information is retained for as long as your account remains active and for as long as necessary to meet relevant legal obligations. Some information may be kept for a set period even after an account is closed.

4.2 Technical Security Measures

• SSL/TLS encryption — active on all data transmissions
• Firewall and anti-fraud systems
• Access controls — only authorised staff can view information
• Regular security audits conducted
• Two-factor authentication (OTP) system

azurebet does not sell or transfer your personal information to third parties for any commercial purpose. However, limited information may be shared in specific circumstances:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay), game providers, and companies maintaining technical infrastructure may receive limited information as needed. These partners are contractually bound to uphold azurebet's privacy standards.

5.2 Legal Obligations

We may be required to disclose information in accordance with applicable laws in Bangladesh or by court order. In such situations, only the information necessary to fulfil the legal requirement is disclosed.

5.3 Fraud Prevention

Some information may be verified with other verification services to protect the integrity of the platform and prevent fraudulent activity.

Cookies and similar technologies are used on the azurebet website and app. These improve platform performance and help personalise your experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Collect statistics to understand and improve site usage.

It is possible to disable cookies in most browsers, but doing so may limit some features of the platform.

azurebet believes you should have control over your own information. For this reason, you are given the following rights:

• Right to access: You can find out what information is stored about you.
• Right to correction: If there is any error in your information, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though this may not be possible where legal or contractual obligations exist.
• Right to opt out of marketing communications: You can stop receiving promotional messages at any time.
• Right to data portability: You can request a copy of your data.

To exercise these rights or if you have any questions, please contact the azurebet support team.

azurebet strictly does not collect information from or provide services to anyone under the age of 21. Age is verified at registration and proof of identity may be requested in cases of doubt.

If you believe that information about a minor has been collected by mistake, please contact us immediately. The relevant information will be deleted promptly.

azurebet reserves the right to update this privacy policy as needed. If any significant changes are made, registered users will be informed via email or a platform notification.

Continuing to use the service after changes have been made will be taken as your acceptance of the updated policy. It is your responsibility to visit this page regularly to stay informed about updates.

This privacy policy forms part of azurebet's overall terms of service. For more information on related matters, you can visit our FAQ section, where questions about privacy and accounts are answered.

If you have any questions about this privacy policy or any requests regarding your information, the azurebet support team is always ready to help.